TP-Link Deco AXE5400 Not Connecting to Internet. How to Fix?

TP-Link Deco mesh systems provide you with an unmatchable internet experience even in the dead zones of the house. AXE5400 is one such mesh system from the amazing Deco product line. But, in order to facilitate you with internet connection, the Deco system itself needs to be connected to the internet. Mentioned in this write-up are the solutions that you must follow if your TP-Link Deco AXE5400 is not connecting to internet.

Why is Your TP-Link Deco AXE5400 Not Connecting to Internet?

The Deco might fail to connect to the internet if the cable connecting the main Deco to the ONT or modem is not in a working condition. In other words, the damaged status of the LAN cable can prevent the internet connection. So, it is advised that you replace the damaged cable with a new one. Apart from this, ensure that the LAN ports of your devices are just working fine plus they are neat and clean.

• The wrong placement of Deco can prevent it from getting connected to the internet
• There is a chance that the Deco AXE5400 is running on an outdated firmware version
• Your Deco is getting an unstable power supply

Solutions: TP-Link Deco AXE5400 Not Connecting to Internet

The solutions mentioned below will help you connect your Deco to the internet without any problem. However, before you give a shot at any, it is recommended that you power cycle the entire Deco unit. For this, remove the power cables of your Deco from their respective power outlets and connect them back after a few moments. If that also fails to fix the problem, you can try the below tips.

• Place the Decos Properly: After TP-Link Deco setup, users are advised to place their Decos at new locations. This never means that any random location can be picked. For this, you have to choose a place that is perfectly ventilated. In addition, it is supposed to be kept away from devices that emit electromagnetic radiation and objects that contain a large amount of water. Besides, you should also keep the Deco units far from reflexive surfaces.
• Update the Deco: Log in to your Deco using the tplinkdeco.net login URL or with the help of the TP-Link Deco app. Access the Settings panel and see if a new firmware update is available. If you see any, install the firmware as soon as possible. It is suggested that the Deco units remain undisturbed during a firmware update. Avoid powering them down or disconnecting the main Deco from the ONT or modem.
• Check the Power Supply: It is not always a pending firmware update and improper location that prevents the Deco AXE5400 from getting connected to the internet. You are also advised to ensure a stable power supply to your Deco units. This is only possible if you connect them to working power outlets. None of the power sockets must be damaged.

To Sum Up

Hopefully, after changing the location, updating the firmware, and ensuring a stable power supply to the Deco, you will be able to fix the TP-Link Deco AXE5400 not connecting to internet problem. Just in case, problems are still there, you are suggested to reset your Deco units and set them up from scratch. The setup can be completed with the help of the Deco app.